At my previous church they ran PP6 on Mac, but I barely used it. I'm pretty new to my current ministry still and so I have no previous knowledge of ProPresenter 7 on Windows to compare to. NDI output 1080p to separate machine running OBS Radeon RX 570 (4GB dedicated, 8GB shared, total 12GB)Īudience Screen 1024x768 (please send new one!) projector
Make sure if multicast is enabled that each camera has a unique multicast address 231.1.2.ProPresenter 7.1.3 (latest as of this week). Make sure no other camera has the same IP address as the camera you’re trying to connect to. Studio Monitor finds my PTZOptics camera(s) but jumps between more than one NDI® video source once connected. Make sure that the i-Frame interval is set for double (2x) the current frame rate (fps). Make sure the NDI® Mode is enabled (High / Medium / Low). Video Settings aren’t configured properly. Check the multicast address of each PTZOptics camera and make sure they have a unique multicast address. ®More than one (1) camera has the same multicast address. Note this will limit the NDI® source to only be pulled to one station at a time. Disable multicast on the PTZOptics camera until the network configuration can be resolved. Network is not properly setup for multicast. 
Studio Monitor finds my PTZOptics camera(s) but only displays a black screen. May require ports 49152 - 65535 to be opened noting if NDI® devices are used on networks with firewalls positioned on the internal network, configuration to allow for traffic between devices in this port range is required. Attempt to launch NDI® Test Patterns on a separate PC connected to the same network as the PC with Studio Monitor if you are unable to see the test patterns, NDI® source, you must contact your network administrator for further help. Network Configuration (VLANs, subnets, segmentation, etc…). May require static entries in the NewTek NDI® *.json for each camera ( PTZOptics NDI® JSON Generator). (Note a router with switch built in counts as one switch). Typically only an issue with more than 1 switch. May require static entries in the *.json for each camera ( PTZOptics NDI® JSON Generator). (Note this also applies for Upgrade Tool discovery issues) Studio Monitor is not finding my PTZOptics camera(s). It is always recommended to download the latest camera firmware from PTZOptics when you are experiencing any issues as updates are regularly made to the firmware from PTZOptics to ensure the best compatibility between products. It is always recommended to download the latest NDI® Tools from NewTek when you are experiencing any issues as updates are regularly made to the software from NewTek to ensure the best compatibility between products. Modified on: Mon, 11 Oct, 2021 at 2:54 PM 
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